Terms of service

Terms of Service

Effective Date: July 9, 2026 Last Updated: July 9, 2026

Introduction

Welcome to Avolis. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our store. If you do not agree to these Terms, please do not use our website or services.

1. General Information

These Terms apply to all visitors, customers, and users of the Avolis website and online store. We reserve the right to update or modify these Terms at any time. Continued use of our website following any changes constitutes your acceptance of the revised Terms.

Avolis Email: support@avalis.store

2. Eligibility

By using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information when placing an order or creating an account.

3. Products & Availability

All products are subject to availability. We reserve the right to discontinue any product at any time.
We have made every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product.
We reserve the right to limit the quantities of any product or service we offer.

4. Pricing & Payment

All prices are displayed in Euro (EUR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.
Payment must be made in full at the time of purchase. We accept major payment methods as displayed at checkout.
In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

5. Orders & Contract Formation

Placing an order constitutes an offer to purchase. A binding contract is formed only when we send you an order confirmation email.
We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.
Once an order has been fulfilled and shipped, it cannot be cancelled. Please refer to our Return and Refund Policy for further information.

6. Shipping & Delivery

We aim to process and dispatch orders within the timeframe stated on our website.
Delivery times are estimates and may vary depending on your location and carrier delays. Avolis is not responsible for delays caused by third-party shipping providers or customs.
Risk of loss and title for products pass to you upon delivery to the shipping carrier.

7. Returns & Refunds

All returns and refunds are governed by our Return and Refund Policy, which is incorporated into these Terms by reference. Please review it carefully before making a purchase.

8. Intellectual Property

All content on the Avolis website — including but not limited to text, images, logos, graphics, and product descriptions — is the property of Avolis and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.

9. User Conduct

By using our website, you agree not to:

Use the site for any unlawful or fraudulent purpose
Attempt to gain unauthorized access to our systems or data
Transmit any harmful, offensive, or disruptive content
Violate any applicable local, national, or international laws or regulations

We reserve the right to terminate access to our website for any user who violates these Terms.

10. Disclaimer of Warranties

Our website and products are provided "as is" without any warranties, express or implied. To the fullest extent permitted by law, Avolis disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Avolis shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount you paid for the product in question.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Germany.

As a consumer in the EU, you may also have the right to use the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr